Students often walk-in to the Student Advocacy Office to speak with a student advocate. However, it is best to set an appointment by calling or through email.
The lifespan of a file can be anywhere between a week, few months, to a few years depending the nature of the case.
What to expect:
The first meeting will be with a Senior Advocate where the student will briefly explain their situation and sign the relevant documents to open up a file at the office.
Shortly after, an advocate will be assigned to the student.
From there, the advocate will set up an initial meeting with the student. They will advise, negotiate, and represent the student throughout any formal or informal dispute resolution procedure.
Once the case is resolved, the Student Advocacy Office will close the student’s file and send a survey.